In our 5 Questions blog series, we profile our customers, partners and team members to help the ClickDimensions community become better acquainted. We hope you enjoy getting to know these individuals, and if you’re interested in being featured, send us an email at firstname.lastname@example.org.
Product Consultant, ClickDimensions
1. What do you like best about your role at ClickDimensions?
As a Product Consultant, I love that I get to work with such a wide variety of customers. Each of my sessions with customers is always on something different which keeps my role both engaging and challenging. From conducting simple training calls to building out complex resolutions, I learn something new every day. I have also recently attended two on-site trainings with some of our customers. Being able to teach people new ClickDimensions tricks and providing solutions that will achieve their marketing goals is a very rewarding experience.
2. What is one piece of advice you would like to share with ClickDimensions customers?
ClickDimensions has some fantastic learning resources available at no additional cost to our customers. I always encourage customers to utilize the ClickDimensions Academy to its fullest prior to a product consulting call so the time spent with me can be focused on the client’s specific business needs. In addition to this, I also recommend reading the ClickDimensions blog as often as possible. Many of the articles on our blog are written by ClickDimensions Product Consultants and are based on real use case scenarios we have encountered with our customers. You might just find something to inspire your next marketing campaign!
3. What’s new in your department or area of the company that’s exciting for ClickDimensions customers?
The product consulting team is a very dynamic and fast-paced team to work on. There’s something new happening every week with many projects on the go at any given time. The team has taken a more proactive approach when it comes to working with our customers, and we now have the ability to be a bit more hands on. Right now, we’re able to provide consulting calls on how to best achieve your marketing goals, and we can also assist with training on how to use ClickDimensions. We’re looking to expand these services in the near future, so stay tuned for updates.
4. If you could have a superpower, what would it be?
I would love to be able to talk to animals! I currently have a 7-month-old kitten named Oscar whom I would love to be able to logically reason with at 4 am when he’s going wild. Fun fact: Oscar features in one of my blog posts about social sharing here!
5. If you could meet any historical figure, who would you choose and why?
Being a fiercely proud Irishwoman, I would want to meet Michael Collins to learn more about how Ireland gained her independence. There was always a lot of controversy around the creation of the Irish Free State and I would love to know more about how and why it came about. Collins was a very persistent man, who embodies everything Irish people are well known for. He was a proud patriot and he never gave up, despite how difficult things were at the time. Irish history is an incredible story of perseverance, loyalty and tragedy; I would love the opportunity to hear that story on a personal level.