In our 5 Questions blog series, we profile our customers, partners and team members to help the ClickDimensions community become better acquainted. We hope you enjoy getting to know these individuals, and if you’re interested in being featured, send us an email at firstname.lastname@example.org.
Customer Sales Manager, Protech Associates
1. What do you like best about your job?
It is hard to pin down one thing that I like “best” about working at Protech. During my time here, I have grown to really love and appreciate each one my co-workers. Everyone on staff genuinely cares about the quality of their work, and our customers, and it’s reflected in the continual high-quality output they provide each day. So, I would say if I had to pick one thing I like best, it’s knowing that I am surrounded by individuals who will go the extra mile out of the kindness of their hearts, and helping others is their primary source of motivation.
2. What are the biggest professional challenges you face, and how does ClickDimensions help you address those challenges?
My main objective of providing exceptional solutions for our clients involves continuous communication. ClickDimensions’ easy-to-use email marketing and survey tools allow me to seamlessly reach the entire customer base to gather insight into our customer’s satisfaction. I can then use the results and reports to quickly understand our customer’s desires and provide immediate resolutions.
3. What was your background before landing in your current role?
Prior to working at Protech, I had a cornucopia of other jobs that were really all over the place, but I think gave me the well-rounded experience that I needed to succeed in my role as Customer Sales Manager. Just to name a few, I worked for a concrete company, valet driver, electrician, furniture store, party planner, real estate agent and many others since I began working at 14. I would say my biggest claim to fame was being the Easter Bunny at the mall one year. You might think this was a horrible experience, which it was, but I learned a lot about being comfortable in front of crowds, patience and humility, which all have really helped in my current position!
4. If you could have a superpower, what would it be?
To be completely honest, my boys (ages six and seven) have prompted me with this question many times in the past. After much consideration and deliberation, my answer continues to remain “spaghetti fingers.” Most people would say flying, or invincibility or super strength, but I feel having hands that could shoot continuous strands of pasta would provide all these previous powers and so much MORE! (Insert picture of me flying around the world feeding the hungry while riding a linguini wave of mid-air noodles.)
5. If you were stranded on a desert island, what three items would you want to have with you?
We can only pick three? Hopefully my wife won’t read this. My answer, with no reference to my health or family, would be to bring a giant bin of LEGOs, my drone and my phone, but only if it had internet connection.