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About Emma D'Arcy

Emma D'Arcy is a Microsoft MVP and a Pre-Sales Consultant at ClickDimensions.

Using Campaign Automation to Send Emails Based on a Recipient’s Time Zone

In today's global society, more and more businesses have customers in multiple time zones. This means that timing emails according to an audience's time zone becomes an important consideration for [...]

How to Organize Your ClickDimensions Email Templates with Tags

When working with a new ClickDimensions customer, one of the first things I always introduce them to is the tag functionality built into ClickDimensions email template records. By simply adding [...]

How to Send a ClickDimensions Email with Data from Any Entity

So now that we've looked at how to send ClickDimensions emails using Flow, our next step is to send an email containing data from any record in Dynamics. They said it couldn't be [...]

CRM News: Marketing Lists vs. Views – What Are They and When to Use Each

If you have spent any time in Microsoft Dynamics, you know it's a powerful piece of technology with vast capabilities. And it can sometimes feel like you're just scratching the [...]

How to Send ClickDimensions Emails with Power Automate

Have you heard the news? Microsoft has rebranded their powerful automation tool from Flow to Power Automate. What better way to celebrate than with a new blog post? In this [...]

CRM News: 3 Reflections on User Group Summit North America 2019

The annual North American gathering of Microsoft Business Applications Platform users and partners alike has concluded for another year. User Group Summit North America 2019 was the biggest such event [...]