Back to Basics: The Difference Between Customer Service and Customer Experience

To attract, retain and convert customers, you need to offer both a great customer experience and customer service. Each one is essential to reaching sales targets, keeping your customers satisfied [...]

Listening to Your Customers: When to Collect Feedback During the Buyer’s Journey

As marketing and sales professionals know all too well, very few customers find a product they need and decide to purchase it immediately. Customers can take days, weeks or months [...]

2021-06-22T08:34:59-04:00By |Marketing|0 Comments

What Does Apple’s new Mail Privacy Protection Mean for Emails Sent Through ClickDimensions?

Apple recently held its annual Worldwide Developer Developers Conference for 2021 (WWDC21), where the company showcased its forthcoming operating systems and new features coming for Macs, iPhones and iPads. One [...]

2021-06-30T11:20:02-04:00By |Marketing|0 Comments

Watch Now – Not Another Webinar: Game-Changing B2B Marketing Practices for Microsoft Dynamics 365

No longer can sales and marketing work in siloes. For Microsoft Dynamics users, this means developing strategies and finding solutions that have a common data source to ensure a cohesive [...]

What You Need to Know About South Africa’s Protection of Personal Information Act of 2013 (POPIA)

South Africa’s Protection of Personal Information Act of 2013 (POPIA) officially came into effect on July 1, 2020, but organizations were given until July 1, 2021 before enforcement is in [...]

2021-06-22T12:03:49-04:00By |Marketing|0 Comments
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