Marketing with Microsoft Dynamics CRM - ClickDimensions Blog

We’re hiring: ClickDimensions Marketing Director

Download PDF role description

Company Overview

ClickDimensions develops a hosted Marketing Automation Solution that includes Email Marketing, Web Tracking, Lead Scoring, Campaign Tracking, Web Forms/Surveys, Social Discovery and more. Our solution is 100% Software-as-a-Service running in 'the cloud' and built natively into the Microsoft Dynamics Customer Relationship Management (CRM) solution.

Role Overview and responsibilities

The ClickDimensions Marketing Director role is a 'hands on' position combining technical marketing with creativity and encompassing all areas of marketing and sales support.  The Marketing Director will be able to execute a variety of tasks with limited outside vendor support. The Marketing Director is responsible for:

• Overall lead generation and management
• Pay per click (PPC) and other online marketing programs
• Maintaining, enhancing and optimizing the ClickDimensions web site
• Managing events including trade shows, conferences and partner events
• Creating and managing the marketing budget
• ClickDimensions' monthly newsletter and email marketing campaigns
• Customer references, testimonials and marketplace reviews
• Development and maintenance of sales collateral including competitor analysis
• Reporting of lead flow, conversion rates and spend analysis
• Present the weekly product webinar demonstration
• Discovering new lead sources

Skills

The ClickDimensions Marketing Director should possess the following skills:

• Ability to develop a marketing plan, forecast leads and create metrics and reports to quantify the impact of marketing
• Proficiency with Google AdWords and other PPC platforms (Bing, LinkedIn, Facebook, Twitter)
• Proficiency with web site editing, including HTML
• Ability to learn new software quickly
• Ability to present product demonstrations via GoToMeeting
• High level of attention to detail
• Excellent written and spoken English
• Proficiency with Microsoft Office and internet tools and research
• Ability to communicate clearly and effectively in person, through email and via telephone

Location and Reporting

The Marketing Director will work in the ClickDimensions office at One Dunwoody Park, Dunwoody GA 30338. The position will report directly to the CEO.

Instructions for Application

Interested candidates must submit a personal cover letter/message with their profile/resume.  Please outline why this job is a good fit for you and reference previous relevant experience.  Candidates who do not submit a personal cover letter/message will not be considered.

Compensation

The Marketing Manager will be compensated on a mix of base salary and goal based bonus.

Contact

Interested candidates should send a resume and ClickDimensions-specific cover letter to careers@clickdimensions.com

We're hiring! Solution Success Engineer

ClickDimensions is seeking candidates for the position of Solution Success Engineer, preferably located in Atlanta, Fargo, or Greenville SC.

The objective of the Solution Success Engineer (SSE) position is to help ClickDimensions prospects, customers and partners understand how to solve business challenges with the powerful combination of Microsoft Dynamics CRM and the ClickDimensions marketing automation solution. The SSE is an expert problem-solver and creative thinker with in-depth knowledge of CRM and ClickDimensions. Engaging in pre-sales, post-sales, proof-of-concept, and architectural discussions, the SSE acts as a liaison between sales, technical support, training and customer/partner teams.

The SSE is responsible for successfully understanding and communicating the architecture and functionality of ClickDimensions, Dynamics CRM, and potentially other competing solutions and complementary components. The SSE should also be able to speak to a customer’s business and marketing processes, adding value to strategic and tactical planning and the environments in which the solutions are implemented.

As the SSE you are responsible for working directly with the Partner Account Manager (PAM) team and Marketing Success Manager (MSM) team for pre- and post-sales technical communication and preparation of the customer, post-sales client management, training, technical implementation assistance, and knowledge transfer.

As a ClickDimensions subject matter expert, you will work to understand customers’ business goals and objectives and advise about the entire solution functionality including its related technologies. You will assist and support the sales teams by delivering demonstration overviews of the solution to individual and group audiences from a technical perspective, and providing solutions for specific customer or partner scenarios using best practices for implementation and use.

You will support and educate system integrators and ClickDimensions partners. Establishing realistic and achievable strategies beyond your technical activities that exceed customer needs is one of your primary goals. Providing support and managing technical escalation paths will be additional tasks.

The Solution Success Engineer position is part of the ClickDimensions Customer Team and reports to the Chief Customer Officer. The Customer Team is responsible for achieving and maintaining customer satisfaction through onboarding, training, technical support and solution expertise.

Requirements

• 2 years’ demonstrable experience with Microsoft Dynamics CRM (deployment, customization/configuration) and related technologies
• Experience with marketing automation solutions similar to ClickDimensions
• Business requirements gathering experience
• Excellent communicator and presenter
• Analytical and troubleshooting skills
• ‘Can-do’ mentality
• Takes responsibility and knows how to balance these responsibilities
• Willingness to learn
• Ability to work in and with a multi-disciplinary team

Location

It is preferred that this position be based out of Atlanta, Georgia; Fargo, North Dakota; or Greenville, South Carolina.

Compensation

Salary DOE. Health insurance, 401k, bonus opportunities.

Contact

Interested candidates should send a resume and ClickDimensions-specific cover letter to careers@clickdimensions.com.

ClickDimensions welcomes Lindsay Bennett

ClickDimensions is pleased to welcome Lindsay Bennett in the role of Market Development Representative. Lindsay is a coastal Georgia native who graduated from Georgia Southern University in 2009 with a B.A. in Theatre and a minor in Vocal Music Performance where she was a recipient of the Kennedy Center's Regional Design Excellence Award for her 2009 Costume Design of Georgia Southern University's The Trojan Women. She has since worked as a Guest Artist Stage Manager after her graduation at Georgia Southern and worked for two years in the wardrobe department of Busch Gardens Williamsburg in Williamsburg, Virginia. Lindsay is relatively new to the Atlanta area and is happy to have found her way to the ClickDimensions team. In her free time she enjoys spending time with her dog Indiana, hanging out with friends and enjoying local theatre.

ClickDimensions welcomes Emily Hardee

ClickDimensions is pleased to welcome Emily Hardee in the role of Sales Research Assistant. Emily is new to Atlanta, a recent graduate of Furman University in Greenville, SC, with a B.A. in English. There she was on the editorial board of the school's literary magazine and a member of Sigma Tau Delta, the English honors society. She has experience in the editorial world with Arcadia Publishing, publishers of local and regional history books, and Halcyon Media, publishers of Pregnancy & Newborn Magazine. This is her first experience with a computer software company but not with Microsoft CRM. She's very happy to join the ClickDimensions team and is enjoying this new adventure in sales. In her free time, Emily enjoys exploring the area, watching crime dramas, and spending time relaxing with friends and family.

ClickDimensions welcomes Rhys Saraceni

We are pleased to welcome Rhys Saraceni in the role of Marketing Success Manager. Rhys graduated from The Georgia Institute of Technology in 2012 with a Bachelor of Science in Computational Media. While at Tech, Rhys focused on video game development, video production, and graphic design. He won the 2012 Atlanta Global Game Jam, co-founded two student organizations: VGDev, a game development organization, and Gourd, a visual arts organization, and created a runner up for best film in the 2012 Campus Movie Fest. During his last semester, he founded Double Dove Productions, a business dedicated to enhancing local Atlanta businesses' marketing efforts through commercials, advertisement games, photography, and print. Rhys previously worked with Adult Swim and the Georgia Tech Emergent Game Group and is now proud to call himself a member of the ClickDimensions team.

ClickDimensions welcomes Sergey Khoroshavtsev

We are pleased to welcome Sergey Khoroshavtsev to our Tel Aviv development team. Hailing from Doneck Ukraine, Sergey has specialized in Microsoft development focusing on Windows and web applications for the last 10 years. Sergey developed AVAYA call center applications for the last 5 years and for the 5 years prior to that was with EDSoft developing Windows and Web applications in Visual Basic 6 and VB.Net.

Marketing automation vendor achieves 248% revenue growth, key milestones in 2012

View release at PRNewswire site here

Award winning marketing automation vendor reports significant increases across a number of key metrics

ATLANTA – January 23, 2013 – Marketing automation vendor ClickDimensions has finished 2012 with 248% revenue growth and achievement of a number of key milestones listed below.

• Achieved 248% year over year revenue growth
• Grew customer base by 132%
• Grew employee count by 143%
• Ended the year with 341 signed reselling partners in 45 countries
• Was awarded the 2012 Microsoft Dynamics Marketplace Solution Excellence Partner of the Year Award by Microsoft
• Reached over 50 product reviews on the Microsoft marketplace averaging 5 stars
• Produced 3 major product releases
• Certified 63 ClickDimensions consulting professionals within the ClickDimensions partner channel
• Added a Fargo, ND office and expanded the Atlanta, GA and Tel Aviv, Israel offices
• Released the 2013 edition of the Microsoft CRM Marketing eBook

"We are very happy with our progress in 2012 and look forward to an even better 2013" commented ClickDimensions Chief Executive Officer John Gravely. "We are excited about our 2013 product roadmap and will be investing aggressively in both our solution offering as well as our sales, marketing and support operations."

About ClickDimensions

ClickDimension's Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing Email Marketing, Web Tracking, Lead Scoring, Nurture Marketing, Social Discovery, Campaign Tracking and Forms and Surveys ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions. For more information about ClickDimensions visit http://www.clickdimensions.com, read our blog at http://blog.clickdimensions.com, follow us on Twitter at http://www.twitter.com/clickdimensions or email press@clickdimensions.com

ClickDimensions welcomes Lisa Patrick

We are extremely happy to welcome our old friend Lisa Patrick! Lisa brings 8 years of experience working with the Microsoft CRM Channel. Her 7 years of experience as VP of Global Sales with c360 brings a deep understanding of Partner and Customer needs. Past employers include: c360, CDC Software, Aegis Global, AGFA division of Bayer and NIIT. Lisa resides in Atlanta and enjoys: parenting (which translates to torturing her teenage son), entertaining, traveling, camping and classic cars.

ClickDimensions welcomes Erin Everts

Please join us in welcoming Erin to our Sales Development Representative team. Erin joins us from Microsoft and the US Public Sector Dynamics team where she was a Partner Account Manager. Erin graduated in 2010 from the University of Florida with a Sport and Business Management degree. During college Erin worked as a marketing and advertising associate and also interned for the Parks and Recreation Department in Clearwater, FL. After college Erin moved to Los Angeles, CA and worked for a marketing company, there she met the man of her dreams. They moved back to his home town, Fargo, ND, and welcomed their daughter into this world. Outside of work Erin enjoys reading, playing and watching sports, and most of all- spending time with family, friends, and her beautiful baby girl.

ClickDimensions welcomes Jesse Granlund

We are pleased to welcome Jesse Granlund to the role of Partner Account Manager. Jesse is a graduate of Minnesota State University Moorhead, with a degree in Business Administration. She is based out of Fargo, ND. For the last 2 ½ years, Jesse has been working as a Partner Account Manager for Microsoft's US Healthcare team. In her spare time, Jesse enjoys spending time with her family, eating good food, and traveling to beautiful places.