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Creating Custom Social Links in the ClickDimensions New Drag and Drop Editor

To be most effective, every element of your online marketing – emails, website, social media and more – should interconnect. Your emails should contain links to your website and social media accounts. Your website should link to your social media accounts and include an embedded subscription management page to allow people to sign up for your emails. Your social posts should include links to your website and encourage people to join your mailing lists and download your content.

Including links to your various social media accounts in your emails is a great way to gain followers who are genuinely interested in interacting with you. The ClickDimensions new drag and drop email template editor features a social links content block to make it easy to add linked icons for your social media accounts.

Did you know that you can add a custom social link in the new drag and drop email editor? This option is great if:

  • Your company manages multiple brands within the same Dynamics environment. You may have a separate social media presence for each of your company’s subsidiaries.
  • Your company has multiple regional or service divisions. If your company has regional divisions and you want to have a multi-lingual online presence, you may have separate social media accounts for each language or region.
  • You want to share links to other types of social media platforms. There are countless social media platforms, so it would be impossible to list them all in our social links block. Some are incredibly popular in some countries, but unknown in others. Out of the box, ClickDimensions currently only include icons for Facebook, LinkedIn, Twitter, Instagram, Pinterest, YouTube and Blogger.

The social links content block can help you address that last point. But before you upload an icon from your favorite platform, make sure you are following their guidelines for branding. Here are the most common rules for using social marketing icons:

  • Do not change the colors of the original icon or the font style of their name brand.
  • Avoid distorting, cropping or animating the image.
  • Icons should be no larger than 32×32 pixels. Keeping it to this size will make the link big enough to identify without distracting from your overall design. If your original logo file is too big, you may need to edit the image to decrease the image size. Avoid stretching smaller images to increase the size, as it will distort the original image.
  • Do not add or remove any elements of the icons.

Most platforms allow you to download their logo files and provide several options of size and may include grayscale, transparent and/or black and white variations. If you need to have links for multiple social accounts, you can use one of these variations. For example, here are some of the variations permitted for your Twitter links.

To review the brand resources and guidelines for some of the most popular platforms, visit these sites:

To create a new custom link, follow these steps:

  1. Download the logo you want to use from your social media platform.
  2. In the new drag and drop email template editor, select your social links block and click the Edit Social Links button under Social Links Settings.
  3. Scroll down to Choose File and upload the image for your logo.
  4. Add the URL for this profile.
  5. Check the box next to your new link and any others you want to appear in your social links block.
  6. Click Save.

Add as many custom social links as you need. Drag and drop the links to organize them in the way that makes it easiest for you to select the right ones. You may decide to use all round logos for one brand and all square ones for another. Or color logos for one division and grayscale for another.

Including these social links in your emails is a sure way attract more social media followers, which in turn should result in higher engagement with your customers.

Happy Marketing!

About the Author:

Veronica Kyle is a ClickDimensions Onboarding Specialist.


  1. Asha October 14, 2019 at 3:46 am - Reply

    Hi Veronica,

    thank you for this great explanation. I was wondering if you could help with a questions.
    I am creating Email templates for our company’s international subsidiaries.
    So for example for our office in Italy, I’ve created a template with a footer section in Italian that includes the local social media links. However, what I notice is that when I set these local social media links, the same links also get applied to the email template that I have set for our English newsletter.

    Is there any way to keep these separated, and set the links for Italy so that they do not need to double-check it every time?

    • mm
      ClickDimensions Marketing October 17, 2019 at 8:03 am - Reply

      Thanks for your question! With the new drag and drop editor, you can create sections. You could save separate sections for your English and Italian footers, making sure to give them unique names to easily identify the one they want to use in their templates. You can read more about sections here: https://support.clickdimensions.com/hc/en-us/articles/115003985613-NEW-Drag-and-Drop-Editor-Sections.

      • Asha November 1, 2019 at 6:28 am - Reply

        Hi there,
        thanks for your feedback.

        Actually that is exactly what I’ve done. I create individual “footer” sections with social blocks for different countries.
        I save the sections separately and save the templates separately for each country.

        However, when I set the social media links for the Italian newsletter for example and then decide to work on my English newsletter, then the social media links in the footer section of my EN newsletter are using the ones that I set for the Italian NL. I need to go in and manually correct the links for the EN NL. Once I’ve done that and decide to work on my IT NL then I experience the same thing (need to change the links again to IT links).

        So in essence the links are not “hard saved” in the section or the template.

        Do you know if this is a bug or if I’m doing something incorrectly.

        Thanks a lot for your help.

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