Which ClickDimensions Update Method is Right for You?
When a brand-new version of ClickDimensions comes out, we’re all excited. But which method should you use to update to the newest ClickDimensions version? Keep reading to find out which [...]
Managing ClickDimensions Subscriptions for Multiple Environments
Many ClickDimensions customers have multiple CRM deployments to support their business objectives including development (Dev), user acceptance testing (UAT or Pre-Prod) and production (Prod). This article provides tips and tricks [...]
Pro Tips for Opening a ClickDimensions Support Ticket
When a customer encounters a problem with the ClickDimensions solution and they can't resolve it on their own, they are encouraged to open a support ticket with our customer team [...]
Tips and Resources for Maintaining and Optimizing CRM Performance
Note: This is an updated version of an older blog post, found here. Microsoft CRM is an amazing system that makes use of an incredible combination of software and hardware [...]
Upgrading Your CRM? You Will Also Need to Upgrade ClickDimensions
If you are upgrading your CRM, you must alert ClickDimensions technical support so your account can be updated and we can provide you with the solution file that will be [...]
Subscribe to Status Alerts for ClickDimensions Service
In an effort to better communicate with our partners and customers in the event of planned or unplanned service disruptions, ClickDimensions technical support staff will be posting technical notices on [...]
CRM 2013 Help Articles
As environments are migrated to the new CRM 2013, we are working hard to get our documentation to reflect those changes. We want to share the changes that are taking [...]
Updating your ClickDimensions Service User Password
The ClickDimensions service requires a CRM user account to be set up as a "service account." If the password is changed for this user, the ClickDimensions service will be unable [...]
Improved Q&A Forum Launched
As part of our commitment to provide superior service and technical support, we have launched an improved Q&A forum on our support site. The improved forum is a place where [...]
ClickDimensions Service Health Dashboard
We are pleased to introduce the ClickDimensions Service Health Dashboard available at http://trust.clickdimensions.com. ClickDimensions has enjoyed more than 99.9% uptime since launching more than two years ago. This is a [...]
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